Zendesk Chat

Connect to Zendesk Chat
1. Go to the Resources page and click the 
  button. 
2. Select Zendesk Chat.
3. Enter your account credentials and click Connect. 
Access Token: Follow the instructions here to generate the Access Token. 
Start Date: Retrieve data after this date. The date should be UTC date and time in the format 2017-01-25T00:00:00Z.
Subdomain(Optional)
4. Choose tables to import and click Finish Setup. 
5. You will see a  
 icon next to your resource. It may take a few minutes to several hours depending on the data size and the number of your tables. Once your data is ready, you will receive a notification email. 
​
Supported table
​Accounts​
​Agents (Incremental)
​Agent Timelines (Incremental)
​Chats​
​Shortcuts​
​Triggers​
​Bans (Incremental)
​Departments​
​Goals​
​Skills​
​Roles​
​Routing Settings​

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Zendesk Sunshine

Last modified 3mo ago