> For the complete documentation index, see [llms.txt](https://docs.acho.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.acho.io/acho-studio/resources/import-data/freshservice.md).

# Freshservice

### Connect to Freshservice

1\. Go to the Resources page and click the <img src="/files/luUqNwhjG7IZbheUpaBG" alt="" data-size="line">  button.&#x20;

2\. Select **Freshservice**.

3\. Enter your account credentials and click **Connect**.&#x20;

* **`API Key`**: Please visit [here](https://api.freshservice.com/#authentication) to generate the API key.
* **`Start Date`**: UTC date and time in the format 2020-10-01T00:00:00Z. Any data before this date will not be replicated.
* **`Domain`**

4\. Choose tables to import and click **Finish Setup**.&#x20;

5\. You will see a  <img src="/files/-MgBo4LSmdK4OS-NqLZy" alt="" data-size="line"> icon next to your resource. It may take a few minutes to several hours depending on the data size and the number of your tables. Once your data is ready, you will receive a notification email.&#x20;

### Supported tables[​](https://docs.airbyte.com/integrations/sources/appstore#output-schema) <a href="#output-schema" id="output-schema"></a>

* [Tickets](https://api.freshservice.com/v2/#view_all_ticket) (Incremental)
* [Problems](https://api.freshservice.com/v2/#problems) (Incremental)
* [Changes](https://api.freshservice.com/v2/#changes) (Incremental)
* [Releases](https://api.freshservice.com/v2/#releases) (Incremental)
* [Requesters](https://api.freshservice.com/v2/#requesters)
* [Agents](https://api.freshservice.com/v2/#agents)
* [Locations](https://api.freshservice.com/v2/#locations)
* [Products](https://api.freshservice.com/v2/#products)
* [Vendors](https://api.freshservice.com/v2/#vendors)
* [Assets](https://api.freshservice.com/v2/#assets)
* [PurchaseOrders](https://api.freshservice.com/v2/#purchase-order)
* [Software](https://api.freshservice.com/v2/#software)