Freshservice

Connect to Freshservice

1. Go to the Resources page and click the button.

2. Select Freshservice.

3. Enter your account credentials and click Connect.

• API Key: Please visit here to generate the API key.

• Start Date: UTC date and time in the format 2020-10-01T00:00:00Z. Any data before this date will not be replicated.

• Domain

4. Choose tables to import and click Finish Setup.

5. You will see a icon next to your resource. It may take a few minutes to several hours depending on the data size and the number of your tables. Once your data is ready, you will receive a notification email.

Supported tables​

• Tickets (Incremental)

• Problems (Incremental)

• Changes (Incremental)

• Releases (Incremental)

• Requesters

• Agents

• Locations

• Products

• Vendors

• Assets

• PurchaseOrders

• Software