# Freshservice

### Connect to Freshservice

1\. Go to the Resources page and click the <img src="https://3574406564-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MB_fx7PCUqvFEdrucJC%2Fuploads%2Fct5RJC2cjHhrvymOWWGx%2Fimage.png?alt=media&#x26;token=b4ff0c44-5510-49d1-97dd-a155af254113" alt="" data-size="line">  button.&#x20;

2\. Select **Freshservice**.

3\. Enter your account credentials and click **Connect**.&#x20;

* **`API Key`**: Please visit [here](https://api.freshservice.com/#authentication) to generate the API key.
* **`Start Date`**: UTC date and time in the format 2020-10-01T00:00:00Z. Any data before this date will not be replicated.
* **`Domain`**

4\. Choose tables to import and click **Finish Setup**.&#x20;

5\. You will see a  <img src="https://3574406564-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MB_fx7PCUqvFEdrucJC%2F-MgBh5PshcmRFk38itib%2F-MgBo4LSmdK4OS-NqLZy%2Fsyncing.png?alt=media&#x26;token=452494f9-e4be-48fa-9644-bee7d969c46c" alt="" data-size="line"> icon next to your resource. It may take a few minutes to several hours depending on the data size and the number of your tables. Once your data is ready, you will receive a notification email.&#x20;

### Supported tables[​](https://docs.airbyte.com/integrations/sources/appstore#output-schema) <a href="#output-schema" id="output-schema"></a>

* [Tickets](https://api.freshservice.com/v2/#view_all_ticket) (Incremental)
* [Problems](https://api.freshservice.com/v2/#problems) (Incremental)
* [Changes](https://api.freshservice.com/v2/#changes) (Incremental)
* [Releases](https://api.freshservice.com/v2/#releases) (Incremental)
* [Requesters](https://api.freshservice.com/v2/#requesters)
* [Agents](https://api.freshservice.com/v2/#agents)
* [Locations](https://api.freshservice.com/v2/#locations)
* [Products](https://api.freshservice.com/v2/#products)
* [Vendors](https://api.freshservice.com/v2/#vendors)
* [Assets](https://api.freshservice.com/v2/#assets)
* [PurchaseOrders](https://api.freshservice.com/v2/#purchase-order)
* [Software](https://api.freshservice.com/v2/#software)